Words cannot quite express all the help you were for my Mom. When she was still in her own apartment and began to need more help your services were perfect!

After her hospital stay you provided round the clock assistance even over the Christmas Holidays. Whatever changes to the schedule were needed you accommodated immediately.

There are so many changes as one grows older and unexpected situations arise. I could always reach you promptly and you took care of whatever circumstances presented for my Mom.

Thanks So Much

Lucan, Ontario

Thank you so much for providing such excellent professional service for my husband. He is in a LTC facility and needed the extra care and stimulation over and above the care he was receiving. He has not only improved physically but also mentally as he is much more alert. I am absolutely delighted with the care and I highly recommend Willow HomeCare.

Bayfield, Ontario

The gal that was here last night, she was wonderful. If all your staff is as great as she is, I wouldn’t hesitate to call you when I need you.

St. Joseph, Ontario

I am writing this as an expression of deep appreciation and respect for the wonderful team at Willow HomeCare and to share what an incredible experience we have had with them. They are, without exaggeration, truly extraordinary.

Right from the very beginning, they took the time to understand so many details about everything that is important and interesting to my Mom, caring enough to learn them, to remember them and to help Mom keep achieving those things that make her feel happy. They stayed a step ahead of the changes that were happening for my Mom, making care adjustments seamlessly and quickly. Very creatively, things were adapted for more ease of use and increased safety. They worked with sincerity and genuine concern in handling every matter, even the most delicate; all the while helping my mother maintain dignity and comfort. They were able to maintain that very precise balance required to tactfully providing just the right amount of assistance when needed, then quietly move to the background so that my Mom could exercise as much independence as possible in all things.

I could not possibly have ever foreseen just how much would arise that would require the kind of experienced, practical daily solutions that Willow HomeCare provided. I especially appreciated the ongoing dialogue that always kept me connected and informed – I received so many practical resources, insights and ideas that helped me support my Mom’s needs every step of the way. It always felt so reassuring to be able to call when I had questions or needed solutions. And to ensure that everyone involved was kept in the care loop at all times, we were updated on current on schedules, activities, meals, appointments, medications and health status on a daily basis.

There are so many examples of this team being there to support and be part of the daily accomplishments and challenges in my Mom’s life. These have made all the difference in the world to my mother – and for me, these experiences shared and learned combined with a profound admiration and respect for these extraordinary people whom I have come to value so very deeply.

Goderich, Ontario

Willow HomeCare’s team have been life-savers for our family! The prompt, compassionate and professional care that they provided for our father was essential for us to be able to meet his urgent personal support needs. The flexibility and extensive experience with dementia related services was vital to our navigation of the complex health care systems. We remain very grateful to Willow HomeCare for their excellent service during a very challenging time.


Thank you very much for partnering up with us to give Dad the compassionate care that your agency aspires to. Even beyond caring being extended to Dad, it was to us, his family as well.

You are a conscientious manager as well as care provider and I applaud your business– and recommend it.
He died at home with Mom by his side, in his own bed, with his tunes playing.